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HOME  CAREER OPPORTUNITIES Banner Gateway Medical Center, Medical Staff Coordinator Sr.
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Banner Gateway Medical Center, Medical Staff Coordinator Sr. |
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Medical Staff Sr Coordinator-Full-time-DaysBegin your Journey at a hospital that delivers unprecedented medical care, Banner Gateway Medical Center. In September 2007, Banner Gateway Medical Center, located in Gilbert, Arizona, opened its doors with 176 private rooms, nine operating suites and a 37-bed Emergency department. The 60-acre campus was built with room to triple in size by adding two patient towers and coordinating support services. Banner Gateway is the future home of the recently announced Banner M. D. Anderson Cancer Center, scheduled to open Sept. 26, 2011. This collaboration between Banner Health and the University of Texas M. D. Anderson Cancer Center will include a 120,000 square-foot cancer outpatient center and 76 inpatient cancer beds. We invite you to be a part of our professional, compassionate, patient-centered care. Take the first step on your Journey with Banner Gateway Medical Center.
Responsibilities: POSITION SUMMARY
This position oversees the functions of subordinate medical staff positions and serves as the initial contact for initial appointments. Provides highly skilled support via liaison representation to committees, medical staff departments, physicians, and other hospital personnel. Performs complex, specialized function-related administrative tasks with minimal supervision including coordination of a variety of programs and assisting in budget preparation.
ESSENTIAL FUNCTIONS
1. Coordinates the education of staff on performance improvement processes, regulatory requirements, confidentiality, peer review and credentialing. Adheres to program criteria and implements new policies, procedures and processes. Initiates problem-solving behaviors and evaluates outcomes of actions. Participates in departmental growth and improvement and serves as a role model to staff.
2. Manages and/or oversees all aspects of medical staff committees including compiling agenda material, accurately documenting minutes following regulatory requirements, compiling follow-up memos and letters, researching and preparing information for medical staff leadership, and strictly protecting confidentiality. Provides consultation regarding privileging, credentialing, reappointment, and disciplinary processes as defined in the medical staff bylaws. Coordinates communication of information between medical staff departments, clinical service areas and senior administration.
3. Provides professional assistance and serves as a resource for medical staff members regarding medical staff bylaws, rules and regulations, hospital and medical staff policies, revised state statutes, licensing boards and other regulatory agency standards and parliamentary procedure. Facilitates and drafts revisions and updates to department rules and regulations and privileging criteria to maintain compliance. Coordinates physician training and educational programs sponsored by medical staff services. Provides orientation to new medical staff leaders. May be responsible for GME and/or CME activities.
4. In consultation with supervisor, liaises between medical staff and senior administration, communicating sensitive and confidential issues including peer review and when complaints are logged toward physicians and hospital personnel. Interacts directly with internal and medical staff legal counsel. Uses judgment and discretion to maintain peer review protection to hospital and medical staff.
5. Understands and maintains an accurate, secure and updated database of physician and allied health information to query on demographic profiles including but not limited to staff privileges and status for other hospital departments and facilities requiring this information. Uses various internal databases to gather and analyze physician and allied health data used in the reappointment, peer review and quality improvement processes of the medical staff and board of directors. Serves as an organizational resource for data information related to the organized medical and allied health staff.
6. Oversees, administers and maintains quality controls on all aspects of physician and allied health credentialing and reappointment processes within appropriate timeframes ensuring the quality of the practitioners providing patient care. Assures a thorough and accurate credentialing process by maintaining detailed knowledge of the credentialing process. Exercises judgment and discretion in recognizing legal implications of credentialing functions and medical staff issues. Drafts appropriate correspondence utilizing knowledge of state statutes and legal guidelines in requesting additional information from external medical and legal sources if necessary. Monitors physicians’ progress through the supervision period, assisting department chairs with appropriate procedures, forms and time limits. Ensures that all expired credentials are reviewed, obtained and managed on a monthly basis according to rules and policies. Assists in orientating new medical staff members to hospital protocols and services.
7. Oversees and/or manages the collection and compilation of data for physician and allied health quality profiles to analyze practice patterns using data to determine performance. This includes working with department chairmen, quality staff, and other hospital staff to identify sources of data and methods of presenting and analyzing data. Identifies trends and tracks for management.
8. Oversees the preparation, distribution and maintenance of the physician emergency department call schedules. Maintains knowledge of COBRA/EMTALA regulations and coordinates interface between administration, legal counsel, department chairmen, and the ER to ensure compliance. Facilitates the resolution of call issues as they arise utilizing appropriate resources including but not limited to medical staff leadership chain of command.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
Qualifications:
MINIMUM QUALIFICATIONS
Must possess a strong knowledge of interpersonal relations and healthcare administration as normally obtained through the completion of a bachelor’s degree in business, healthcare, management, risk management, law, medical records, physician relations, physician practice management, or related field.
Requires Certified Professional Medical Services Management (CPMSM) and/or Certified Provider Credentialing Specialist (CPCS) or 10 years experience in medical staff services and required to obtain certification within 2 years of transferring into this position.
Must possess extensive knowledge of medical staff operations, policies, rules and regulations, regulatory agency guidelines and standards as normally demonstrated through 3-5 years experience in medical staff services. Must possess demonstrated leadership abilities. Requires experience interacting with physicians in highly sensitive situations. Must possess strong verbal and written communication skills. Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel. Requires the ability to work with common office software and equipment.
PREFERRED QUALIFICATIONS
Knowledge of medical staff computer software programs is desirable.
Additional related education and/or experience preferred.
HIGHLY PREFERRED: Certification and minimum of 5 years of current Med Staff Coordinator experience.
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